As the name suggests, Caribou Coffee is a coffeehouse chain based in Minnesota. Currently, the company is operating more than 600 locations in 19 states of the US and 10 other countries across the world. Its coffee stores are known for offering a variety of beverage options, including coffee, tea, smoothie, chocolate, and more.
If you are a regular customer at a Caribou Coffee shop, then you could now participate in its customer satisfaction survey to tell the company your experience and satisfaction in the previous visits.
In addition to helping them improve the service to cater to you better in the future, you can also have a chance to get a discount coupon to save money for the next visits to any shop.
How to participate in the customer satisfaction survey by Caribou Coffee
Step 1: Enter the official website of the survey at www.TellCaribou.com.
Step 2: Choose your preferred language between Spanish and English. Then choose Next.
Step 3: Enter the 14-digit survey code which is located on the receipt.
Step 4: Choose the time, including the hour and minute, you visited the Caribou Coffee shop which can be found next to the word “Total” in the receipt. Then choose Start.
Step 5: Follow the instructions to answer all survey questions about your overall experience when visited the Caribou Coffee shop. They are related to the interior design, cleanliness, attitude of the waiters or waitresses, drink quality, and more. Then choose Next.
Step 6: Rate your overall satisfaction when you visited the Caribou Coffee shop. There will be 5 levels in the satisfaction scale, including highly dissatisfied, dissatisfied, neither satisfied nor dissatisfied, satisfied, and highly satisfied. Then choose Next.
Step 7: Enter your personal information, including name, mobile phone, address, and email address, then choose “Submit” to complete the customer satisfaction survey by Caribou Coffee.
Prizes & Rules
– After finishing the guest satisfaction survey by the Caribou Coffee, you will see 3-digit coupon code on the computer or phone screen. The next time when you visit a Caribou Coffee shop, you could use this code to get a discount and save your money.
– A purchase is necessary to enter this survey.
– The coupon is only eligible to those who are the resident of the US and 18 years old or more.
– You can only enter the survey once per month.