Located in Massachusetts, 99 Restaurants is a popular chain of restaurants and bars. Over the past few years, it has become a great place for people to gather in a friendly and comfortable atmosphere. In addition, foods and drinks are also exquisite. 99 restaurant is a brand of the O’Charley’s, which has more than 200 restaurants in the county.
If you often visit 99 Restaurants to dine or drink, then you can now tell your feedback via the guest satisfaction survey. Read on to learn some simple steps and rules before starting.
How to complete the guest satisfaction survey by 99 Restaurants
To complete the 99 Restaurants’ guest satisfaction survey, you need to follow these simple steps:
Step 1: Go to the official website of the guest satisfaction survey at www.My99experience.com
Step 2: Fill in the serial number with 16 digits which can be found on your invitation.
Step 3: Fill in the server’s name.
Step 4: Choose “Start”.
Step 5: Rate the overall satisfaction and experience based on the provided scales.
Step 6: Follow the provided instructions to answer all questions about your dining experience in 99 Restaurants.
Step 9: Choose “Complete” to finish.
After finishing the survey, there will be a code on the display of your computer or smartphone. You can bring this code to a participating location of 99 Restaurants in the next visit and redeem a small drink or discount.
Before completing the survey, there are a couple of important rules that you should know:
– The guest satisfaction survey is only open for legal citizens of the United States.
– You must be at least 18 years old to be eligible for the survey.
– One person can only complete a survey on a daily basis.
– The exact offer for redeeming is not the same in different locations.